HERE TO HELP
LET’S SORT IT OUT.
Use your account’s support inbox for generation, credits, privacy or download questions.
Open a support ticket
Sign in to send a private message and read replies. For a creation problem, include the creation ID from My creations and the step that failed. Do not send passwords, API keys or payment card details.
Open support inbox ↗Keep your creation or order ID handy so we can locate your request. Sign in with the email address you used for your creations. Check your spam folder if the verification code has not arrived.